Hi, I just arrived at the apartment. How do I get the key?
你好，我剛到達公寓，我應該怎麼拿鑰匙？
The key is in a lockbox by the door. The code is [密碼]. Let me know if you need any help!
鑰匙在門邊的密碼箱裡，密碼是[密碼]。有需要幫忙的話隨時告訴我！
Got it, thanks! I’ll let you know if I have any questions.
收到，謝謝！如果有問題我會聯繫你。
抵達飯店前臺時
Hello, I have a reservation under the name [你的名字]. / Hi, I’m here to check in.
你好，我有預訂，名字是[你的名字]。/ 你好，我來辦理入住。
Welcome! May I have your ID, please?
歡迎！我可以看一下你的身份證件嗎？
Sure, here it is.
當然，給你。
Thank you. Let me check your booking. You’ve reserved a room for [2] nights, correct?
謝謝，讓我確認一下。你訂了[2]晚的房間，對嗎？
Yes, that’s correct.
是的，沒錯。
詢問房間設施
Does the room have Wi-Fi?
房間有 Wi-Fi 嗎？
Yes, the Wi-Fi is free. Here’s the password: [Wi-Fi 密碼].
有的，Wi-Fi 是免費的。這是密碼：[Wi-Fi 密碼]。
Thank you! Also, is breakfast included in my reservation?
謝謝！還有，房價包含早餐嗎？
Yes, breakfast is included and is served from 7 AM to 10 AM in the restaurant on the ground floor.
是的，早餐包含在內，供應時間是早上 7 點到 10 點，在一樓的餐廳。
特殊要求或更換房間
Can I get a room with a better view?
我可以換一間景觀更好的房間嗎？
Let me check the availability... Yes, we have a room on the higher floor with a great view. There will be an additional charge of [金額] per night. Would you like to upgrade?
讓我確認一下房間是否可用...是的，我們有一間更高樓層的房間，景觀很好。每晚需要額外加收[金額]，您想升級嗎？
That sounds good. I’ll take the upgrade.
聽起來不錯，我會升級。
詢問飯店或 Airbnb 服務
Can I request a late check-out?
我可以延遲退房嗎？
Let me check... Yes, we can extend your check-out time to 1 PM. After that, there will be an additional charge.
讓我確認一下...可以，我們可以讓你延遲到下午 1 點退房。之後會有額外的費用。
1 PM is perfect, thank you!
下午 1 點很合適，謝謝！
其他句型補充
Could you show me how to use the air conditioner?
你可以教我怎麼用空調嗎？
I need help with my luggage.
我需要幫忙提行李。
What should I do with the garbage?
垃圾要怎麼處理？
Is there anything I need to know about the house rules?
有關於房子的規定我需要知道的嗎？
